Dupe Detective

Dupe Detective^® is the industry’s leading duplicate payment detection product. It solves the problem of duplicate payments for financial institutions and payment processors. It provides a Day 1, multi-channel, multi-bank solution that enables the resolution of duplicates prior to posting and sending transit payments for collection.

Duplicate Payment Elimination Solution

Dupe Detective empowers financial institutions to find and resolve duplicate payments in Day 1 from all sources – including image exchange, RDC, mobile capture, ACH, and traditional check systems. By preventing duplicates across all payment channels from posting or being forwarded to other banks, Dupe Detective safeguards banks and payment processors and helps them succeed in an unprecedented era of emerging payment options.

Automatic Removal of False Suspects

Dupe Detective is unparalleled in effectively addressing the problem of false suspects. It virtually eliminates the most common source of false suspects, re-presented returns. With the X9 Inspector™ feature and the ability to integrate with outgoing return systems, it recognizes re-presentments and automatically filters them from further exception processing. Business rules and filtering are provided for automatically managing all other recurring sources of false suspects.

Multi-Bank/ASP Support

Dupe Detective’s multi-bank capability enables payment processors to provide hosted solutions to financial institutions. Multi-bank support allows configuration settings and business rules to vary by bank and provides both bank- and system-level reporting.

Integrated Duplicate and Fraud Review

Dupe Detective’s Suspect Review is integrated with the Fraud Detective^® solution, facilitating the handling of duplicate and fraud suspects in the same review session. This browser-based review capability expedites decisioning by providing operators all of the information they need, including images of the items, to quickly identify the true duplicate and fraudulent payments.

Automated Decisioning and Routing

Dupe Detective empowers your staff to automatically handle duplicate suspects based on such key criteria as depositor, depositor group, account, payment channel or type, and payment amount. The solution provides this capability in a powerful, menu-driven business rules engine that can apply rules at the file, unit of work, or item level.

National Fraud And Duplicate Database

Creating a shared national duplicate and fraud detection database is imperative in meeting the challenges of today’s increasing payment alternatives. Fraud Detective and Dupe Detective are integral components of a detection system that makes it possible for financial institutions to work together to combat fraud across the industry.

Benefits

Protection of your financial institution’s reputation and customer relationships – Duplicate payments often result in dissatisfied customers and higher customer attrition. Dupe Detective’s Day 1 detection ensures your customers are never affected.

Compliance with regulatory guidelines – Dupe Detective provides full support for FFIEC guidelines, including audit reporting and tracking of the identification, review, decisioning, and resolution of all duplicate payments.

Avoidance of the cost of reversals and write-offs – The cost associated with "backing out" duplicate postings can be substantial. Also, since Dupe Detective does most of the work for you, lowering or eliminating write-offs of small dollar duplicates becomes a viable option.

Reduction in fraud losses – Many fraudulent duplicates are detected too late to prevent the withdrawal of funds. Day 1 identification translates directly into fewer losses.

Acceleration of return settlement – By returning items in Day 1, potential Day 2 operational or system failures that can result in late returns and the associated losses are avoided. Funds availability is also improved.